Customer Experience Manager

1 month ago


Godmanchester, Cambridgeshire, United Kingdom Pilgrims Europe Full time
Customer Support Manager

We are seeking a proactive Customer Support Manager to serve as the liaison between our Huntingdon and Peterborough sites and all customer communication.

As a key member of our team, you will lead customer visits, conduct customer code of practice gap analysis, and manage incidents.

You will also lead site improvement projects to ensure our sites are audit-ready and implement best practices.

This is a Monday-to-Friday, office-hours role that requires strong communication and leadership skills.

We are looking for a detail-oriented and organized individual who can effectively manage multiple priorities and deadlines.

If you have a passion for customer service and a drive to deliver exceptional results, we encourage you to apply for this exciting opportunity.



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