Sales and Customer Service Representative

4 weeks ago


Godmanchester, Cambridgeshire, United Kingdom Adecco Full time
Job Opportunity: Telesales / Customer Service Executive

We are seeking a highly motivated and results-driven Telesales / Customer Service Executive to join our client's dynamic team. As a key member of the sales team, you will be responsible for developing strong client relationships and driving sales growth within an existing customer base.

The Role:

As a Telesales / Customer Service Executive, your primary responsibilities will include:

  1. Outbound sales and email communications to increase sales revenue.
  2. Handling incoming sales calls and answering customer queries.
  3. Inputting sales orders from existing customers.
  4. Providing timely and effective customer service support.
  5. Promoting daily deals and introducing new products during sales calls.
  6. Updating the client database with contact and site details.
  7. Monitoring and responding to emails.
  8. Assisting the senior sales team with new sales inquiries.
  9. Weekly meetings with the Sales Manager to review sales performance.
Requirements:

To be successful in this role, you will need:

  • Maths and English GCSE grade C or above (or equivalent)
Skills and Competencies:

You will be a strong fit for this role if you have:

  • Ability to build strong customer relationships.
Knowledge and Experience:

Previous experience in telephone sales and customer service is essential.

Personal Qualities:

We are looking for a self-motivated individual who is:

  • Competitive yearly salary ranging from £22,000 to £25,000, depending on experience.
  • Up to £6,000 in sales growth bonus per annum.
  • Pension contribution matching.
  • Free parking.
  • 28 days paid annual leave.
  • Free tea and coffee.
  • Social events to connect with your team.

If you're ready to take your sales and customer service skills to the next level, apply now and join our client's dynamic team.



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