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Employment Support Specialist

2 months ago

Metropolitan Borough of Kirklees, United Kingdom Maximus Full time

About the Role

We are seeking a highly motivated and experienced Employment Advisor to join our team at Maximus. As an Employment Advisor, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals.

Key Responsibilities

  • Manage a caseload of customers, providing coaching and guidance to help them prepare for interviews and job searching
  • Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression
  • Develop personalized action plans with sequenced interventions and development opportunities
  • Collaborate with local specialist services to address specific issues, such as substance misuse, anger management, or debt advice
  • Identify recruitment needs of employers and undertake tailored pre-screens and group assessments
  • Co-produce effective in-work support plans with participants and employers
  • Participate in continuous improvement activities to ensure excellent customer service
  • Comply with company policies, including personal data security, safeguarding, and health & safety

Requirements

  • Previous experience in a fast-paced, target-driven environment
  • Delivering services to meet contractual and quality standards
  • Strong communication and problem-solving skills
  • Ability to plan and organize workload to meet targets and deadlines
  • Desirable: experience in the Welfare to Work sector, knowledge of the employability industry, or previous experience in recruitment

About Maximus

Maximus is a global organization that specializes in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.