Customer Experience Director

2 weeks ago


Leigh, Wigan, United Kingdom Sainsbury's Full time

About the Role: We're seeking a skilled Customer Experience Director to lead our in-store management team and drive excellence in customer service.

Key Responsibilities:

  • Lead a team of managers to deliver exceptional customer experiences across the store.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the store management team to achieve business objectives.
  • Coach and mentor team members to enhance their leadership and customer service skills.

What You'll Need:

  • Proven leadership experience in a retail environment.
  • Strong understanding of customer service principles and practices.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply: If you're a motivated and experienced leader looking to make a difference in customer service, please submit your application today.



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