Care Service Director

2 days ago


Leigh, Wigan, United Kingdom Home Instead Full time
Job Overview

We are seeking a highly skilled Care Manager to join our team in Leigh, with a strong background in care services.

About the Role

This varied and challenging position involves converting new client enquiries, managing a team, and ensuring exceptional service delivery. The ideal candidate will have extensive care experience, excellent customer service and man management skills.

Key Responsibilities:
  • Converting new client enquiries into quality care services
  • Care planning and risk assessments to ensure compliance with relevant legal and regulatory requirements
  • Managing a team to deliver outstanding quality care
Requirements

To be successful in this role, you will need:

  • Extensive care experience with excellent customer service and man management skills
  • Commercial awareness and ability to influence
  • Able to demonstrate achievement of business growth targets
  • Strong organisation and planning skills
  • Ability to work well under pressure and be flexible to meet business demands
Qualifications and Experience

We require:

  • Experience in a management role in health and social care is essential
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent organisational and time management abilities, with a keen attention to detail
  • Knowledge of relevant NI legislation and regulations governing the provision of care services, including RQIA regulations and NISCC
  • Good working knowledge of IT Systems with experience of Microsoft Office
Additional Requirements

The ideal candidate will also possess:

  • A driving licence and access to a vehicle for travel throughout the community
  • Possession of the appropriate combination of qualification, registration and experience as set in the Domiciliary Care standards
Salary and Benefits

The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience. We offer a competitive benefits package, including DBS enhanced disclosure.



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