Customer Experience Team Manager

1 week ago


Leigh, Wigan, United Kingdom Sainsbury's Supermarkets Ltd Full time

Develop your leadership skills and take on a key role in driving customer satisfaction at Sainsbury's Supermarkets Ltd.

About the Role

We are seeking an experienced Customer Experience Team Manager to join our team at Leigh Atherleigh Way Store, Leigh. As a leader, you will be responsible for inspiring and guiding a management team to deliver exceptional customer experiences across the store.

Key Responsibilities:
  • Cultivate a positive and productive team environment that fosters growth and development.
  • Lead by example, demonstrating excellent customer service skills and setting high standards for the team.
  • Collaborate with the Store Manager to develop and implement strategies to improve customer satisfaction and drive business growth.
About You

To succeed in this role, you will need:

  • Proven experience in a customer-facing management position, preferably in a retail environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • A customer-centric approach, with a focus on delivering exceptional experiences.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £40,000 - £55,000 per annum, dependent on experience.
  • A comprehensive benefits package, including discounts on shopping, fuel, and travel.
  • Ongoing training and development opportunities to help you grow and succeed in your career.

Sainsbury's Supermarkets Ltd is committed to creating a diverse and inclusive workplace culture. We welcome applications from candidates from all backgrounds and communities.



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