IT Desktop Support Specialist

2 weeks ago


Belfast, United Kingdom Citigroup Inc. Full time

About the Job

We are looking for a highly skilled Help Desk Support Professional to join our team at Citigroup Inc. in Belfast. As a Technical Support Analyst, you will be responsible for providing exceptional technical support to our Managing Directors and Citi Markets Trading & Investment Banking Floors globally.

This role is ideal for someone with a strong desktop support background and experience in Active Directory. The successful candidate will have excellent customer service skills, be able to demonstrate a willingness to learn quickly, and have a good understanding of TCP/IP/DHCP/DNS networks.

Key Requirements:

  • Strong desktop support background and experience in Active Directory
  • Excellent customer service skills
  • Ability to demonstrate a willingness to learn quickly
  • Good understanding of TCP/IP/DHCP/DNS networks
  • Proficiency in MS Office Professional, MS Outlook / Exchange, Android/Apple mobile devices, and Windows 10 and Windows 11 Desktop O/S

About Us

Citigroup Inc. is a global financial institution with a rich history of innovation and excellence. We are committed to providing our clients with exceptional service and support, and we believe that our employees are the key to our success.

What We Offer:

  • A competitive base salary (£45,000 - £55,000 per annum)
  • A discretionary annual performance-related bonus
  • Private medical care & life insurance
  • Employee assistance program
  • Pension plan
  • Paid parental leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources


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