Business Development Specialist in Retail Solutions

4 days ago


Carlisle, Cumbria, United Kingdom Candour Solutions Full time
Candour Solutions - Customer Success Manager

Location: Cumbria

Company Overview

Candour Solutions is a dynamic software company specializing in retail solutions. Our mission is to deliver exceptional customer support, training, and services that drive business growth and customer satisfaction.

Job Description

We are seeking an experienced Customer Success Manager to join our team. As a key member of our team, you will be responsible for delivering exceptional customer support, training, and services that meet the needs of our clients.

Key Responsibilities:
  • Develop and implement effective training programs to enhance customer skills and knowledge.
  • Resolve complex customer issues in a timely and professional manner.
  • Analyze customer feedback and provide actionable insights to improve our services.
Required Skills and Qualifications

To be successful in this role, you will need:

  • 2+ years of teaching experience in technology or retail.
  • Good IT skills, including proficiency in cloud-based solutions.
Benefits

We offer a competitive salary package, including a base salary of £50,000 - £60,000 per annum, depending on experience. You will also have access to ongoing training and development opportunities to help you grow your career with us.

Others

Candour Solutions is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you.



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