House of Commons Ambassador
21 hours ago
We are seeking a highly motivated individual to join our team as a Parliamentary Experience Manager. This role will involve working behind the scenes to ensure the smooth running of the House.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Managing visitor access and flow through the building
- Delivering engaging presentations to large audiences and adapting style and content to meet audience needs
- Providing excellent customer service and meeting the needs of different audience groups
- Working well as part of a team in a pressured environment
We are looking for a motivated individual with:
- A good understanding of what excellent customer service is and how to deliver it
- The ability to adapt style and content to meet audience needs
- Strong communication and interpersonal skills
- An ability to work well under pressure and as part of a team
We offer a competitive salary and a range of benefits, including:
- Annual salary estimated at £25,000 - £35,000 based on experience
- 30 days' annual leave (increasing to 35 days after first full leave year)
- Civil Service pension with an average employer contribution of 27%
- Access to training and development opportunities
- Flexible working arrangements
- Interest-free season ticket loan and bicycle loan
This role will be available on a variety of contracts, including part-time and full-time working. Full-time post-holders will be required to work 5 days a week, with Saturday working on a rostered basis.
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