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UK & Ireland Regional Director

2 months ago

Hungerford, West Berkshire, United Kingdom Kerridge Commercial Systems Full time
Job Description

Job Summary:

Kerridge Commercial Systems is seeking a highly skilled and experienced General Manager to lead our UK & Ireland operations. As a key member of our senior leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer satisfaction.

Key Responsibilities:

  • Strategic Leadership:
    • Develop and implement regional strategies to drive business growth and improve operational efficiency
    • Identify market opportunities and create plans to capture new business
    • Drive regional sales and growth initiatives to achieve ambitious revenue targets
    • Maintain a culture of accountability and compliance within the team
  • Operations Management:
    • Oversee daily operations within the region, ensuring efficiency and effectiveness
    • Implement best practice to enhance operational performance
    • Accurately manage regional budgets and allocate resources effectively
  • Team Leadership:
    • Lead, mentor, and develop a high-performing regional team
    • Foster a positive and productive work environment for all
    • Ensure continuous professional development of team members
  • Customer Relationship Management:
    • Maintain strong relationships with key customers and stakeholders
    • Address and resolve customer issues promptly and effectively
    • Ensure the highest levels of customer satisfaction and loyalty
  • Product and Pricing Management:
    • Manage regional product offerings and pricing strategies to ensure competitiveness and profitability
    • Authority to approve non-standard pricing to meet customer-specific needs and market conditions
    • Work closely with the product development and marketing teams to align regional offerings with market demands
  • Financial Performance:
    • Drive and monitor regional financial performance, expenses, and profitability
    • Prepare and present regular financial and operational reports to senior management
    • Develop and implement corrective actions to address any performance gap

Requirements:

  • Previous experience of leading in senior management positions within the software industry
  • Proven track record of driving sales growth and operational excellence
  • Strong financial acumen and experience managing budgets
  • Exceptional leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to think strategically and execute tactically
  • Excellent decision-making, critical thinking, and problem-solving skills
  • Proven ability to multi-task in a fast-paced environment
  • Commercial awareness and ability to drive results in a competitive environment
  • Experience working within a matrix organization and effectively managing cross-functional relationships
  • Advanced computer experience with the MS Office Suite, such as Excel and PowerPoint
  • European languages an advantage