Financial Collections Professional

2 weeks ago


Horley, Surrey, United Kingdom Stark Group Full time
Job Title: Financial Collections Professional

Company Overview:
The Stark Group is a leading provider of financial services, dedicated to delivering exceptional results and building long-term relationships with our clients. Our finance team is at the heart of our operations, and we are now seeking a skilled Financial Collections Professional to join our ranks.

Job Description:
In this role, you will be responsible for facilitating cash flow and ensuring that all relevant financial key performance indicators are followed. This will involve effectively resolving customer queries, accurately recording invoice disputes, and maintaining up-to-date debt collection processes. If you have a passion for financial analysis and excellent communication skills, this could be the perfect opportunity for you.

Key Responsibilities:
- Ensuring timely payment of debts in line with payment terms and collecting overdue debt.
- Effectively and efficiently resolving customer queries; escalating complex queries as required.
- Accurately recording any invoice disputes relating to outstanding debt.
- Keeping debt collection process up to date; maintaining debt collection process manually where required.
- Reducing debtor days.
- Reconciling customer accounts.
- Liaising with other departments where necessary to resolve queries.
- Performing customer credit checks as per Group policy and maintaining customer credit limits.

Salary: The estimated annual salary for this position is £28,000 - £38,000, depending on experience.

Required Skills and Qualifications:

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