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Customer Service Administrator

2 months ago


Camborne, Cornwall, United Kingdom Pertemps Plymouth Commercial Full time
About the Role

Pertemps Plymouth Commercial is seeking a highly skilled Customer Service Administrator to join our team on a temporary basis. As a key member of our Customer Services Team, you will play a vital role in ensuring the smooth operation of our client's administrative functions.

Key Responsibilities
  • Contribute to reducing failed appointments by contacting customers via phone, email, and text message
  • Work closely with the Customer Services Team to achieve targets and meet deadlines
  • Provide exceptional customer service and support to our clients
  • Maintain accurate records and data entry
  • Collaborate with the team to identify and implement process improvements
Requirements
  • Excellent administration skills and attention to detail
  • Proven experience in data entry and customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Good team player with a positive attitude
What We Offer

We offer a competitive hourly rate of £13.49 and the opportunity to work with a reputable company in a dynamic and supportive team environment.