Digital Experience Manager

1 month ago

London, Greater London, United Kingdom Xpertise Full time
End User Digital Employee Experience Manager

At Xpertise, we are seeking a highly skilled End User Digital Employee Experience Manager to lead our team in delivering exceptional digital experiences for our employees.

Key Responsibilities:

  • Team Leadership: Manage and mentor a team of DEX/Platform Engineers to ensure service quality, security, and resource utilisation.
  • Digital Experience Management: Utilise telemetry and sentiment insights to enhance technology performance, employee satisfaction, and productivity.
  • Platform Management: Oversee platform selection, deployment, customisation, and vendor relationships.
  • Outcome Management: Ensure delivery of key technologies (SCCM, Citrix), handle app deployment, and oversee incident management.
  • Operations & Admin: Collaborate with security teams, manage patching compliance, integrate DEX into employee feedback, and drive automation/AI for self-healing.

Requirements:

  • IT management experience and a background in end user compute roles.

We Offer:

  • A competitive salary of £60,000 + bonus + benefits.

About the Role:

This is a fantastic opportunity to join our team and make a real impact on our employees' digital experience. If you are a motivated and experienced professional with a passion for delivering exceptional digital experiences, we would love to hear from you.

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