Automotive Retail Director

5 days ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Griffin Mill Full time
General Manager Opportunity at Griffin Mill

Griffin Mill, a renowned business for its profitability and outstanding brand performance, is seeking a dynamic and visionary General Manager to lead its busy multi-franchise site in South Wales.

Key Responsibilities:
  • Oversee the day-to-day operations, taking full responsibility for financial performance and providing effective leadership.
  • Assume overall accountability for the financial and people performance of a range of departments within our dealerships, including Sales, Aftersales, and Parts.
  • Lead, coach, and motivate a team of automotive retail professionals, ensuring all departments are adequately staffed.
  • Foster a high-performance culture that recognises and rewards exceptional achievements while effectively addressing underperformance.
  • Establish annual financial and growth objectives for each department, devising strategies to meet profit and product targets.
  • Prepare accurate dealership reporting and forecasting in adherence to group reporting frameworks.
  • Oversee dealership marketing strategies aligned with manufacturer guidelines to support business objectives.
  • Drive outstanding levels of customer satisfaction in Sales, Aftersales, and Parts, coaching the leadership team to achieve the same.
  • Ensure all dealership activities comply with Griffin Mill, manufacturer, and regulatory requirements.
  • Possess knowledge of manufacturer metrics, such as dealer balanced scorecard, to drive operational excellence.
Requirements:
  • Prior experience as a General Manager overseeing and driving performance in both the sales and aftersales side of the business.
  • Strong leadership skills, with the ability to inspire, coach, and motivate a diverse team.
  • Professionalism and composure, along with exceptional stakeholder management skills for internal and external relationships.
  • Strong analytical and problem-solving abilities, utilising available data to identify potential challenges across all departments.
  • Forward-thinking mindset and excellent communication skills.


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