F&B Operations Manager
5 days ago
About the Opportunity
We are seeking a highly skilled F&B Operations Manager to join our team at P&J Live in Aberdeen. This is an exciting opportunity to work with a world-class venue management company, delivering seamless food and beverage operations that exceed customer expectations.
As F&B Operations Manager, you will be responsible for overseeing the day-to-day operations of all Food & Beverage areas, ensuring smooth and efficient service delivery. You will lead and manage a team across various F&B areas, including suites, VIP bars, kiosks, conference, and banqueting, ensuring a high level of customer satisfaction.
The ideal candidate will have experience operating in a fast-paced premium environment in either hospitality or retail. You will possess impeccable customer service skills and a passion for delivery with finesse. A track record working in a guest/customer-facing role is essential, along with a can-do approach and a positive attitude when facing challenges.
About ASM Global
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers.
Responsibilities
- Assist the F&B Manager in overseeing the day-to-day operations of all Food & Beverage areas, ensuring smooth and efficient service delivery.
- Maximise the use of available resources to ensure profitability and operational efficiency.
- Lead and manage a team across various F&B areas, ensuring a high level of customer satisfaction.
- Coordinate with F&B Managers, other venue departments, and external contractors to ensure seamless event execution for clients.
- Monitor and manage the EPOS system daily, providing reports as required.
- Oversee stock ordering in line with the events calendar and raise Purchase Orders according to company procedures in collaboration with the warehouse manager.
- Ensure stock levels are maintained and aligned with upcoming events to avoid shortages or overstocking.
- Recruit, train, motivate, and manage staff, including casual employees, to maintain a high-performance team. Handle delegation, performance management, and discipline when necessary.
- Ensure full compliance with health & safety, food hygiene regulations, and all relevant legislation within F&B operations.
About the Role
This is a challenging yet rewarding role that requires a strong leader with excellent communication skills and a proven track record in managing teams. The successful candidate will have the opportunity to work in a dynamic and supportive environment, contributing to the growth and success of our business.
What We Can Offer
You will receive a competitive salary of £40,000 - £50,000 per annum, depending on experience, plus a range of benefits, including 25 days annual leave, life assurance, pension contributions, and eye care vouchers.
Contact Information
Please submit your application via email to [insert email address] or through our website. We look forward to hearing from you soon.
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