Food and Beverage Leadership Role

18 hours ago


Aberdeen, Aberdeen City, United Kingdom ASM Global Full time

About the Role

We are seeking a seasoned Food and Beverage Leadership Role professional to join our team at P&J Live in Aberdeen. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence.

As Food and Beverage Leadership Role, you will oversee the day-to-day operations of all Food & Beverage areas, ensuring seamless service delivery and exceeding customer expectations. You will lead and manage a team across various F&B areas, including suites, VIP bars, kiosks, conference, and banqueting, ensuring a high level of customer satisfaction.

The ideal candidate will have experience operating in a fast-paced premium environment in either hospitality or retail. You will possess impeccable customer service skills and a passion for delivery with finesse. A track record working in a guest/customer-facing role is essential, along with a can-do approach and a positive attitude when facing challenges.

About ASM Global

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers.

Key Responsibilities

  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and maintain operational excellence.
  • Oversee the day-to-day operations of all Food & Beverage areas, ensuring seamless service delivery and exceeding customer expectations.
  • Lead and manage a team across various F&B areas, ensuring a high level of customer satisfaction.
  • Coordinate with F&B Managers, other venue departments, and external contractors to ensure seamless event execution for clients.
  • Monitor and manage the EPOS system daily, providing reports as required.
  • Oversee stock ordering in line with the events calendar and raise Purchase Orders according to company procedures in collaboration with the warehouse manager.
  • Ensure stock levels are maintained and aligned with upcoming events to avoid shortages or overstocking.
  • Recruit, train, motivate, and manage staff, including casual employees, to maintain a high-performance team. Handle delegation, performance management, and discipline when necessary.
  • Ensure full compliance with health & safety, food hygiene regulations, and all relevant legislation within F&B operations.

About the Salary

You will receive a competitive salary of £50,000 - £60,000 per annum, depending on experience, plus a range of benefits, including 25 days annual leave, life assurance, pension contributions, and eye care vouchers.



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