Deputy Manager Position

4 weeks ago


Cheadle Hulme, Stockport, United Kingdom Hydes Brewery Full time

About the Role

The Deputy Manager is a key position in our pub, responsible for leading the front of house team and providing exceptional customer experiences. As a leader, you will be knowledgeable about our products and services, and have a passion for delivering great experiences for our guests and team.

Key Responsibilities

  • Support the General Manager in achieving the ambitions and goals of the pub
  • Carry out or support in increasing sales through events and promotions
  • Manage stock on a daily basis and ensure appropriate stock levels for all events
  • Deliver excellent standards in customer service, effective networking, site safety, and hygiene
  • Motivate, coach, and lead the team, managing their performance and development
  • Control costs, create efficiencies, and manage and meet GPs through a clear understanding of the pub's profit and loss report
  • Utilize company IT platforms to complete required processes and procedures, ensuring operational and legislative compliance, including health and safety

Requirements

  • Strong customer service skills with the ability to develop an inspiring culture across the site for customers and team
  • Able to plan and organize, with a strategic awareness of the long-term goals of the business
  • Passionate, resilient, friendly, and fair, with a strong and ethical approach to carrying out the role

About Hydes Brewery

Established in 1863, Hydes Brewery is a family-owned business based in Manchester, with a portfolio of nearly 50 restaurants, pubs, bars, and hotels. We value our people and believe in recognizing, rewarding, and developing our teams.


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