Change Communications Specialist

2 weeks ago

London, Greater London, United Kingdom Brakes Food Shop Full time
Change Communications Opportunity

We are seeking a skilled Change Communications professional to join our team at Brakes Food Shop. As a Change Communications Specialist, you will be responsible for communicating strategic change programs to our 6,000 frontline colleagues.

Key responsibilities include:

  • Developing a holistic change communications plan to support our frontline colleagues through changes to ways of working.
  • Ensuring effective liaison with Operational, HR, and Communications leads on the delivery of activity to ensure communications are of a high quality and encapsulate key messages, considering multiple stakeholder groups.
  • Demonstrating effective, strategic networking skills to develop relationships with key stakeholders, keeping key programme sponsors up to date with communications plans and listen to and respond to feedback.
  • Engaging with transformation and project workstreams to understand and translate their communication needs as part of the communications strategy.
  • Leading the change communications workstream, ensuring our colleagues engage with any changes resulting from our transformation projects and initiatives.
  • Responsible for articulating a key narrative and defining strategic messaging, lead the creation of key communications and ensuring all communications are consistent and on message.
  • Weekly visits to our depots to understand our business, how communications can be best formed to meet the needs of colleagues and understand how the messages are landing.
  • Responsible for the production of engaging and well-written content in multiple formats, including audio, visual, and written communications, and incorporating storytelling, briefings, and events that meet high editorial and design standards and present a compelling, impactful, and positive image of the programme to key target audiences.
  • Ensure our communications strategy drives engagement and support for the changes introduced by transformation and change initiatives, developing appropriate channels for our people to feedback and contribute to the shaping of our future ways of working.

About you:

You'll be an experienced Change Communications professional managing comms in a large complex organisation, as well as experience of leading communications for large-scale transformation programmes and embedding them. A proven track record of devising and implementing systems for evaluating the effectiveness of communications.

The role comes with a competitive base salary, attractive car allowance (or company car) and private healthcare, an additional holiday purchase scheme, award-winning products at virtually cost price and a range of perks through our online benefits platform.

At Brakes Food Shop, we value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued. We're proud to be an equal opportunities employer and welcome applications from all qualified candidates.

Brakes Food Shop is a leading foodservice supplier, delivering high-quality fresh and frozen food and ingredients to some of the nation's most famous pubs and restaurants, as well as schools, caterers, care homes, and hospitals.

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