Technical Architecture Leader

2 days ago


London, Greater London, United Kingdom Austin Fraser Full time

About the Role:

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As a Technical Architecture Leader at Foster + Partners, you will oversee the day-to-day operations of the EOC, ensuring proactive monitoring and efficient resolution of technical incidents. With extensive experience in incident, problem, and change management within complex IT environments, you will develop and maintain monitoring tools, dashboards, and automated alerting systems to detect and address issues promptly.

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Main Responsibilities:

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  1. Incident and Problem Management: Serve as the highest escalation point for critical IT incidents, providing hands-on resolution and expert guidance.
  2. Conduct root cause analysis (RCA) for recurring problems and implement long-term solutions to prevent reoccurrence.
  3. Collaborate with stakeholders to align IT operational strategies with business objectives.
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Requirements:

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  • Strong understanding of IT monitoring tools, such as SolarWinds, Logic Monitor, etc.
  • Demonstrated ability to troubleshoot and resolve complex technical issues across infrastructure, applications, and networks.
  • Excellent communication and stakeholder management skills, with the ability to convey technical concepts in business language.
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Benefits:

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In return, we offer a competitive basic salary of £80,000 per annum, 25 days holiday (excluding bank holidays), Pension, DIS, and discretionary annual bonus.



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