Learning and Customer Experience Coordinator
3 weeks ago
At Wolverhampton BID Company, we are dedicated to delivering world-class customer experiences. As a Flexible Learning Manager, you will play a pivotal role in ensuring our customers receive top-notch service across various channels.
This exciting position involves working flexibly to meet business needs, maintaining excellent relationships with colleagues and customers alike. Your exceptional customer service skills will enable you to build trust and confidence with our passengers.
- A strong background in customer-facing roles is essential for this position.
- You should be able to provide evidence of delivering exceptional customer service in your current or previous role.
- Initiative and responsibility are key qualities for success in this position.
- Able to follow company policies and procedures, adhering to regulatory requirements.
- Effective problem-solving and decision-making skills are required in this role.
- Strong communication and interpersonal skills are necessary for success in this position.
- Computer literacy is a must for effective job performance.
- Ability to manage conflicting priorities and demands while maintaining professionalism.
- Living within 1 hour of the application location is a requirement.
The successful candidate will receive a competitive salary of approximately £40,000 - £50,000 per annum, commensurate with experience. We offer a dynamic work environment where you can develop professionally.
If you have a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity
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Customer Experience Manager
3 weeks ago
West Midlands Combined Authority, United Kingdom GES - Global Experience Specialists Full timeCustomer Experience Manager Job OpportunityWe are looking for a skilled Customer Experience Manager to join our team at GES EMEA. As a key member of our marketing team, you will be responsible for developing and implementing strategies that drive customer engagement and loyalty.Your primary responsibilities will include:Designing and executing targeted email...
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Learning Mentor Coordinator
4 weeks ago
West Midlands Combined Authority, United Kingdom Coventry City Council Full timeAbout the OpportunityThis is a fantastic opportunity for anyone who is passionate about education and wants to make a positive impact on the lives of our students. As an Learning Mentor Coordinator, you will work closely with leaders, teachers, and teaching assistants to devise and implement effective learning plans.Your key responsibilities will include...
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Learning Support Coordinator
4 weeks ago
West Midlands Combined Authority, United Kingdom Academics Ltd Full timeLearning Support CoordinatorWe are seeking a Learning Support Coordinator to join our team at Academics Ltd.About the Job:This is a fantastic opportunity for someone who wants to make a real difference in the lives of students with additional needs.The successful candidate will work closely with teachers and other support staff to provide targeted support to...
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Customer Service Coordinator
1 month ago
West Midlands Combined Authority, United Kingdom Inspiremyfuture Full timeAt Inspiremyfuture, we are seeking a skilled Customer Service Coordinator to join our Wednesbury office. As an Apprentice Customer Experience Specialist, you will be responsible for verifying customer account information over the phone and collaborating with the customer service manager to deliver high-quality customer service.Key Responsibilities:Verify...
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Education and Learning Coordinator
1 month ago
West Midlands Combined Authority, United Kingdom Faith & Belief Forum Full timeJob SummaryWe are seeking a dedicated Education and Learning Coordinator to join our team in the West Midlands and London.About the PositionThis role offers a chance to contribute to the development of our volunteer strategy, rebuild our pre-Pandemic presence, and support the team's approach to monitoring, evaluation, and learning.Key...
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Learning Environments Coordinator
4 weeks ago
East Midlands, United Kingdom Empowering Learning Full timeWe are committed to providing a safe and inclusive environment for all staff and students at Empowering Learning. As a Learning Environments Coordinator, you will play a crucial role in supporting the class teacher and other teaching assistants in delivering high-quality education to students.Requirements:Previous experience working with children or young...
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West Midlands Combined Authority, United Kingdom Kirklees Council Full timeCare Coordinator Job Summary:We are seeking a highly skilled and dedicated Care Coordinator to join our multidisciplinary team.As a Care Coordinator, you will play a vital role in supporting adults with learning disabilities and their families to achieve their goals and aspirations.Key responsibilities include:Conducting holistic assessmentsDeveloping...
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Customer Experience Manager
2 months ago
West Midlands Combined Authority, United Kingdom Ambis Full timeAmbis is a leading provider of ERP software solutions. We are seeking an experienced Customer Experience Manager to join our team.The estimated salary for this role is £50,000 - £70,000 per annum, depending on experience and qualifications.Job Description:Work with Account Managers to identify customer needs and develop strategies to meet them.Collaborate...
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Customer Experience Analyst
1 month ago
West Midlands Combined Authority, United Kingdom Hays Technology Full timeAbout the TeamWe are a collaborative and dynamic team of professionals who are passionate about delivering exceptional customer experiences. Our team is responsible for developing and implementing strategies to improve customer satisfaction, retention, and loyalty. We work closely with cross-functional teams to ensure that user needs are integrated into...
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Learning and Development Coordinator
3 weeks ago
West Midlands (Region), United Kingdom TPP Recruitment Full timeAre you passionate about learning and development? Do you want to work with a truly flexible employer with genuine career development opportunities? A small workforce development organisation who provide training and qualifications to professionals who work with people with complex needs and disabilities are looking to recruit 2 Learning and Development...
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Contract Program Coordinator
3 weeks ago
West Midlands Combined Authority, United Kingdom Faith & Belief Forum Full timeFaith & Belief Forum is a leading charity that promotes interfaith understanding and respect in the UK. We're seeking a skilled professional to coordinate our Education and Community program in the West Midlands and London.About the JobThis role involves coordinating educational programs, building relationships with schools and stakeholders, and advocating...
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Customer Experience Support Officer
4 weeks ago
West Midlands Combined Authority, United Kingdom Inspiremyfuture Full timeCustomer Experience Support RoleAt Inspiremyfuture, we are searching for a detail-oriented Customer Experience Support Officer to join our Admin Team.This role presents an excellent chance for someone who enjoys working with people to gain valuable experience in customer service and administration.Your key tasks will include:Contacting customers by phone to...
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Apprentice Customer Experience Specialist
1 month ago
West Midlands Combined Authority, United Kingdom Inspiremyfuture Full timeInspiremyfuture is committed to delivering exceptional customer experiences, and as an Apprentice Customer Experience Specialist, you will play a crucial role in achieving this goal. Your key responsibilities will include verifying customer account information over the phone, processing orders and cancellations, and collaborating with the customer service...
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Retail Experience Coordinator
3 weeks ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeYour Journey with Costa CoffeeAs a Barista at Costa Coffee, you will embark on a journey of discovery and growth. You will have the opportunity to develop new skills, challenge yourself, and master your craft. Our commitment to excellence means that you will be working towards delivering outstanding results and exceeding customer expectations.What to...
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Retail Service Coordinator
1 month ago
West Midlands Combined Authority, United Kingdom Costa Coffee Full timeWe're seeking a highly motivated and dedicated Retail Service Coordinator to join our team at Costa Coffee. As a key member of our crew, you will be responsible for delivering exceptional customer experiences and maintaining high standards across all aspects of store operations.About UsWe value diversity, equity, and inclusion, creating a workplace where you...
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Data-Driven Growth Manager
4 weeks ago
West Midlands Combined Authority, United Kingdom GES - Global Experience Specialists Full timeAbout the RoleWe're on the hunt for a creative and analytical superstar to own our full customer lifecycle program and turbocharge our growth and retention strategies.In this role, you'll work closely with our marketing team and agency partners to optimize every touchpoint. You'll master cutting-edge technology to supercharge our inbound and outbound...
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Inspiring Learning Coordinator
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West Midlands Combined Authority, United Kingdom TeacherActive Full time**About the Role**We are looking for an enthusiastic PE Teacher who can deliver inspirational teaching and access to learning across both practical and classroom-based Physical Education programmes. The successful candidate will have experience working with children and young people with SEMH needs, ADHD, ASD, or other additional needs.The ideal candidate...
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Bilingual Customer Experience Director
4 weeks ago
West Midlands Combined Authority, United Kingdom The Fuel Store Ltd Full timeJoin our mission to transform the Fleet and Fuel industry at The Fuel Store Ltd, where we are proud to be one of the top resellers in the UK. As a Customer Success Manager, you will lead and inspire two teams in Customer Service and Account Management, playing a crucial role in customer success and profitability. You will develop and execute customer...
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Senior Construction Coordinator
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West Midlands Combined Authority, United Kingdom Bennett And Game Recruitment Full timeJob DescriptionWe are looking for a highly experienced Senior Construction Coordinator to join our team in Birmingham. As a Senior Construction Coordinator, you will play a key role in overseeing high-end commercial interior fit-out projects, ensuring exceptional delivery from start to finish.Key ResponsibilitiesManage multiple commercial interior fit-out...
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Customer Experience Manager
2 months ago
West Midlands Combined Authority, United Kingdom Tria Full timeAbout the RoleWe are looking for a Customer Experience Manager to join our team in West Midlands. The ideal candidate will have experience driving customer success of digital products in a hospitality or retail business.Key responsibilities will include managing relationships at a senior level with stakeholders and customers, as well as working across...