Duty Manager

2 months ago

Skegness, Lincolnshire, United Kingdom Butlin's Full time

About Butlin's

We're a leading hospitality company that's been delivering exceptional experiences to our guests for over 80 years. Our mission is to provide an Altogether More Entertaining and Fun Break, brought to life through our three mighty values: Create Smiles, Get Stuck In, and Cares For Each Other.

About the Role

We're seeking a highly skilled Duty Manager to join our team at The Beachcomber Inn, our flagship food-led pub on resort. As a Duty Manager, you'll play a vital role in helping our guests create unforgettable memories by delivering an exceptional dining experience.

Key Responsibilities

  • Lead by example, demonstrating exceptional leadership skills and setting the tone for a high-performing team.
  • Develop and lead a team of hospitality professionals, providing guidance and support to ensure exceptional guest experiences.
  • Ensure effective communication and ensure your team is up-to-date with relevant information.
  • Maintain high levels of hygiene and cleanliness within the team and the venue.
  • Ensure compliance with Food Safety and Health and Safety legislation.
  • Analyse KPIs to control food costs and labour, working closely with the manager to drive business growth.
  • Implement stock control systems to maximise gross profit margin.

Requirements

  • Proven experience in a leadership role in a food-led pub environment.
  • Level 2 in Food Hygiene is essential, Intermediate Food Hygiene is desirable.
  • Knowledge of stocktaking, labour control, and health and safety practices in catering.
  • A personal license holder is preferable.
  • Ability to thrive in a fast-paced, high-volume environment.
  • Passion for delivering exceptional experiences to guests and visitors.

What We Offer

  • Subsidised OFSTED Nursery facilities available on resort.
  • 20% off food in our restaurants and take away.
  • Subsidised food and drinks in our team diners.
  • Regular team incentives with great rewards.
  • Use of Pool and many other Leisure facilities.
  • Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members.
  • Access to the Employee Assistance Programme, including support for your well-being and free access to advice and expertise on financial and legal matters.
  • Fantastic discounts when making purchases from most major retailers and hundreds of discounts on everyday purchases.
  • Team Member of the Month Awards.
  • Instant Recognition schemes with great rewards through our busiest times.
  • Long Service awards for permanent team members.

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