Business and Contract Performance Coordinator

1 week ago

Gloucester, Gloucestershire, United Kingdom NHS Full time
Job Title: Business and Contract Performance Coordinator

We are seeking a highly skilled and experienced Business and Contract Performance Coordinator to join our team at Hadwen and Quedgeley Primary Care Network. The successful candidate will provide operational support, strategic planning, and effective project delivery within the PCN.

Main Responsibilities:
  • Lead the development of a PCN strategic plan, identifying new income streams and services for network practices.
  • Support the strategic development of new services, participate in their evaluation, and apply for PCN development funds and resources.
  • Chair PCN meetings, attend countywide PCN meetings, and be a point of contact for Clinical Directors, Network practices, and other stakeholders.
  • Work with member practices to build a network identity, promote its ethos and values, and represent the network at meetings with the ICB and other partners.
  • Monitor and track risks and issues, work on proactive escalation and resolution, and provide financial reports to the network practices.
  • Review PCN service specifications, identify KPIs and key deliverables for practices, and prepare and present Business Cases to the PCN practices.
  • Oversee performance dashboards, support practices to implement remedial actions, and represent the interests of the network at contract meetings with other bodies.
  • Communicate effectively with patients and carers, maintain effective and timely communication with network practices, Clinical Directors, and network employees, and promote the identity and ethos of the network.
Requirements:
  • Ability to seek out, build, and foster relationships to effectively develop and deliver on projects and plans.
  • Organisational skills and ability to operate effectively across complex work cultures and environments.
  • Strong project and financial management skills, high level of IT/computer skills, and budgeting and financial management experience.
  • Commissioning and contracting experience, project management skills, and ability to build strong and positive working relationships across the Primary Care Network.
  • Ability to influence others constructively to achieve results, solve problems, make good judgments, and take decisions.
  • Reliability, integrity, and discretion, willingness to constructively challenge the work of self and others, and ability to work with initiative and creativity.
  • Flexibility and enthusiasm for working in a changing environment, experience of co-ordinating projects in a complex and challenging environment, and experience of monitoring budgets and project plans.
  • Excellent level of written and spoken English and good level of numeracy, able to travel independently across the local area, and knowledge and understanding of current NHS pressures, local healthcare structures, and priorities and drivers relating to Primary Care Services.

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