Mail Service Representative

3 days ago


Huntingdon, Cambridgeshire, United Kingdom Royal Mail Group Full time

Job Overview:

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The Royal Mail Group is seeking an experienced Mail Service Representative to join its delivery team. As a representative, you will be responsible for delivering exceptional customer service and ensuring the timely delivery of mail and parcels.

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About You:

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  • You will possess excellent communication skills, both written and verbal.

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  • You will have a strong understanding of customer needs and be able to provide solutions to any issues that may arise.

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  • You will be highly organized, with the ability to prioritize tasks and manage your time effectively.

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  • You will be self-motivated and able to work independently, with minimal supervision.

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  • You will have a full UK manual driving license with no more than 6 penalty points.

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Key Responsibilities:

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  • Deliver mail and parcels to customers across a designated area.

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  • Provide exceptional customer service, resolving any issues that may arise.

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  • Maintain a professional attitude, being organized, punctual and ready to deliver great customer service.

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  • Work independently and as part of a team to ensure timely and efficient delivery of mail and parcels.

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Benefits:

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  • £12.54 per hour, paid monthly.

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  • Overtime paid at 1.25 x normal hourly rate.

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  • 22.5 days holiday per year, rising with length of service (pro-rata).

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  • Full uniform provided.

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  • Company pension scheme with competitive contribution rates.

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  • Lots of opportunities for career development, including trainee manager roles and Apprentice Schemes.

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  • Excellent family friendly support, including enhanced maternity pay, paternity leave, adoption leave and shared parental leave.

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  • Free access to wellbeing services, including financial and social support and advice.

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  • Discounts on high street vouchers, travel and attraction tickets, beauty products and gym membership.

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Why Work for Us:

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  • We offer a competitive salary and benefits package.

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  • We provide lots of opportunities for career development.

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  • We have excellent family friendly support.

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  • We offer free access to wellbeing services.

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  • We provide discounts on high street vouchers, travel and attraction tickets, beauty products and gym membership.

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Required Skills:

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  • Excellent customer service skills.

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  • Ability to work independently and as part of a team.

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  • Strong communication skills, both written and verbal.

    ">
  • Highly organized, with the ability to prioritize tasks and manage your time effectively.

    ">
  • Self-motivated and able to work independently, with minimal supervision.

    ">
  • Full UK manual driving license with no more than 6 penalty points.

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How to Apply:

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Please submit your application, including your resume and a cover letter, to [insert contact information].



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