Mail Service Representative
3 days ago
Job Overview:
">The Royal Mail Group is seeking an experienced Mail Service Representative to join its delivery team. As a representative, you will be responsible for delivering exceptional customer service and ensuring the timely delivery of mail and parcels.
">About You:
">- ">
You will possess excellent communication skills, both written and verbal.
">You will have a strong understanding of customer needs and be able to provide solutions to any issues that may arise.
">You will be highly organized, with the ability to prioritize tasks and manage your time effectively.
">You will be self-motivated and able to work independently, with minimal supervision.
">You will have a full UK manual driving license with no more than 6 penalty points.
">
Key Responsibilities:
">- ">
Deliver mail and parcels to customers across a designated area.
">Provide exceptional customer service, resolving any issues that may arise.
">Maintain a professional attitude, being organized, punctual and ready to deliver great customer service.
">Work independently and as part of a team to ensure timely and efficient delivery of mail and parcels.
">
Benefits:
">- ">
£12.54 per hour, paid monthly.
">Overtime paid at 1.25 x normal hourly rate.
">22.5 days holiday per year, rising with length of service (pro-rata).
">Full uniform provided.
">Company pension scheme with competitive contribution rates.
">Lots of opportunities for career development, including trainee manager roles and Apprentice Schemes.
">Excellent family friendly support, including enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
">Free access to wellbeing services, including financial and social support and advice.
">Discounts on high street vouchers, travel and attraction tickets, beauty products and gym membership.
">
Why Work for Us:
">- ">
We offer a competitive salary and benefits package.
">We provide lots of opportunities for career development.
">We have excellent family friendly support.
">We offer free access to wellbeing services.
">We provide discounts on high street vouchers, travel and attraction tickets, beauty products and gym membership.
">
Required Skills:
">- ">
Excellent customer service skills.
">Ability to work independently and as part of a team.
">Strong communication skills, both written and verbal.
">Highly organized, with the ability to prioritize tasks and manage your time effectively.
">Self-motivated and able to work independently, with minimal supervision.
">Full UK manual driving license with no more than 6 penalty points.
">
How to Apply:
">Please submit your application, including your resume and a cover letter, to [insert contact information].
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