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Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Stonegate Group Full time

About Us

At Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse and well-known brands include names like Slug & Lettuce, Be At One, and Popworld.

Job Summary

We're seeking a talented Sales Associate to join our team at The Merchant, a contemporary bar in Glasgow City Centre. As a Sales Associate, you'll be responsible for delivering exceptional customer experiences, promoting our high-quality food and drink, and maintaining a clean and safe environment for our guests and colleagues.

Key Responsibilities

  • Welcome and engage every guest, ensuring a warm and welcoming atmosphere
  • Prepare and serve our high-quality food and drink, making recommendations to elevate guest experiences
  • Maintain a clean and safe environment, adhering to health and safety standards
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service

What We Offer

  • Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Estate
  • Stonegate Xtra Rewards – online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Vitality Healthcare
  • Discounted Dental Insurance
  • Wagestream – early access to your earned wages

Requirements

  • Be at least 18 years old, as this role involves the sale of alcohol
  • Have excellent communication and interpersonal skills
  • Be able to work in a fast-paced environment and maintain a high level of energy
  • Be passionate about delivering exceptional customer experiences