Vulnerable Customer Champion
1 day ago
We're seeking a highly motivated and experienced Vulnerable Customer Champion to join our team in Liverpool. The successful candidate will have a strong track record of working with vulnerable customers and developing relationships with local partners and community groups.
The role involves delivering high-quality energy advice to vulnerable customers and developing relationships with local partners and community groups to improve access to energy services.
Key Responsibilities:
- Delivering energy advice to vulnerable customers
- Developing relationships with local partners and community groups
- Coordinating energy awareness sessions and community events
Requirements:
- Recent experience of providing advice on energy efficiency
- Demonstrable experience of developing, managing and maintaining relationships with key stakeholders and partners
- A good understanding of fuel poverty issues and their implications for clients and service provision
What We Offer:
- A competitive salary of £28,000 - £30,000 per annum
- Generous annual leave of 27 days plus bank holidays
- Holiday scheme, interest-free travel loans, employee assistance programme, pension scheme, cycle to work scheme, lifestyles gym membership, and enhanced maternity, paternity, and adoption leave pay
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