Risk and Governance Professional
6 days ago
At Bupa, we champion diversity and understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself, driven by the shared purpose of helping people live longer, healthier, happier lives and making a better world.
Role Overview
As a Risk and Governance Inspector, you will lead and manage the external regulatory process for BCS across key care regulators such as CQC, CI, CCGs, LAs, Healthwatch, and Food Safety. This role requires a subject matter expert in external regulatory frameworks, supporting and advising on regulatory submissions, challenges, and queries. You will also validate internal governance processes, providing relevant and timely management information and analysis related to quality, risk, and regulation, with actionable recommendations for operational managers.
Key Responsibilities
- Regulatory Leadership: Act as a subject matter expert in external regulatory frameworks (CQC/CI/CSSIW), supporting and advising on regulatory submissions, challenges, and queries.
- Inspection and Reporting: Inspect allocated homes and domiciliary care services, generating detailed reports within 5 working days, identifying areas for improvement.
- Stakeholder Communication: Provide effective communication and guidance to all stakeholders, supporting their roles in risk and governance management.
- Continuous Improvement: Collaborate with internal and external stakeholders to update and simplify compliance policies and procedures.
- Quality and Risk Management: Work with the Senior Operational Team and Senior Risk and Governance team to support and assess services with quality issues, providing timely reports with clear actions.
- Regulatory Trends Analysis: Review inspection report trends and make recommendations for improvement, proactively identifying opportunities to enhance compliance.
- Incident Investigation: Conduct root cause analysis investigations into critical incidents and regulatory concerns.
About You
We are looking for a skilled individual with experience in inspections, understanding of customer needs in the care home sector, up-to-date knowledge of the UK care regulatory environment, and key external stakeholders. The ideal candidate will have effective planning, stakeholder management, communication, and implementation skills. They should also be able to present data effectively to support business decision-making. In return, we offer a comprehensive package including a salary range of £43,000 - £50,000 (dependent on experience) + excellent benefits. These include a match contribution up to 6% employee and 12% employer pension scheme, life assurance, individual private medical insurance, 33 days annual leave (inclusive of statutory bank holidays), comprehensive induction, ongoing training, and career development support, discounted gym membership, free flu vaccine, and discounts on Bupa dental care.
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