Golf Associate

4 weeks ago

Chepstow, Monmouthshire, United Kingdom Marriott International Full time

Unlock the Secrets of St Pierre's Legendary Golf Courses

As a Golf Associate at Delta Hotels by Marriott St Pierre Country Club, you will be part of a momentous history that spans over 950 years. From the 16th-century gatehouse to the stunning Wye Valley setting, our hotel offers a unique blend of heritage and hospitality. You will be responsible for providing exceptional service to our golfers, ensuring that every guest has an unforgettable experience.

Key Responsibilities:

  • Provide a consistently high level of service and hospitality to all Members and Guests at all times and in all areas of the Golf Operation
  • Meet all criteria required to pass the necessary Marriott audits such as the Marriott Golf Audit & '59 Club Mystery Shopper'
  • Take golf reservations and ensure that all golf bookings are correctly inputted into booking system, and that revenue is processed correctly
  • Assist in general shop and service-related duties, merchandising, stock control, cleaning
  • Check-in all golfers and support the day-to-day management of tee times
  • Support the daily management and maintenance of the buggy fleet and operation, including cleaning, fueling and positioning ensuring that sufficient buggies are available to cater for both that day and following day's business
  • Regularly monitor the locker facilities, undertake cleaning as required.
  • Assist with ball control and cleanliness at the driving range
  • Ensure that guidelines, as set by the hotel, are followed in terms of sanitisation and safety practices with regards to the customer-facing areas in the golf operations, equipment, retail, buggies and confectionary
  • Carry out course marshalling duties as required
  • Ensure that the Halfway House is operational
  • Carry out green fee payment checks with the collection of tickets on the 1st tee
  • Assist with corporate golf day banner management, score card marking, scoreboard updates and any other Corporate / Society Day requests
  • Support the successful running of golf days; including being the host to organisers where required
  • Support the effective delivery of member competitions and bookings, including handicap maintenance.

What We Offer:

  • Competitive hourly rate of £11.48
  • Complimentary Leisure Club Membership & discounted Golf Rates
  • Tasty and Varied Meals in our Associate Dining Facility
  • Uniform
  • Discounts on hotel accommodation, food and beverage, retail and spa services
  • 20 days holiday plus 8 Bank Holidays increasing with service
  • Annual Performance Related Pay Review
  • Cycle to work scheme
  • Pension & Life Assurance
  • Flexibility in your life, talk to us as we know work-life balance is important
  • Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
  • Comprehensive Training and Development programs
  • Career progression opportunities as the #1 leader in hospitality worldwide
  • Awards and Recognition Celebrations
  • Monthly Calendar of Associate Focused & Fun Events

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