IT Asset Management Specialist
5 days ago
Accolite is seeking a highly skilled IT Asset Management Specialist to join our team. As an IT Asset Management Specialist, you will be responsible for ensuring the accuracy and completeness of IT asset data, driving improvement in data quality, and maintaining the integrity of our IT asset inventory.
Key Responsibilities- Drive Accuracy and Completeness: Ensure the accuracy and completeness of IT asset data, including asset lifecycle stages and attributes required for ITAM processes and controls.
- Improve Data Quality: Drive improvement in data quality by identifying discrepancies in source data and driving remediation activity.
- Maintain IT Asset Inventory: Maintain the mapping of reported asset lifecycle stages to the lifecycle stages defined in the ITAM Standard.
- Manage Scope Attributes: Manage the scope of asset attributes required for ITAM, with a focus on class-based required attributes.
- Identify Authorized Assets: Identify authorized assets and create a register of IT asset inventory data quality issues.
- Report and Observe: Report and observe IT asset data quality, and develop and execute data validation processes as required.
- Ensure Compliance: Ensure that lifecycle attributes for assets are accurate, and support compliance and audit requirements.
- Bachelor's Degree: A bachelor's degree in a relevant field, such as computer science or information technology.
- ServiceNow Experience: Experience with ServiceNow, including ITIL4 Foundations and ITAM/Configuration Management.
- Problem Management: Knowledge of problem management methodologies, such as the Kepner-Tregoe method or 5 whys method.
- JIRA Project Management: Experience with JIRA project management.
- Required Skills: Strong written and verbal communication skills, strong client management and stakeholder management skills, strong data analytical skills, ability to set and meet deadlines, excellent attention to detail, and ability to work as part of a multi-region distributed team.
- Critical Thinking: Critical thinking and problem-solving skills.
- Systems Thinking: Systems thinking and solution design skills.
- Institutional Knowledge: Institutional knowledge of IT processes and systems.
- Excellent Communication: Excellent written and verbal communication skills.
- ServiceNow Report Building: Experience with ServiceNow report building.
- Power BI Report Building: Experience with Power BI report building.
- ITAM/CMDB Implementation: Experience with ITAM/CMDB implementation.
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