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Assistant Resident Service Manager

1 month ago


Reading, Reading, United Kingdom One Property Recruitment Full time
Assistant Resident Services Manager

We are seeking an ambitious Assistant Resident Manager to join our high-end Build to Rent development in the heart of Reading. As the first point of contact for residents, you will provide exceptional customer service and help develop a sense of community within the development.

Key Responsibilities:
  • Ensure exceptional customer service to all residents and contribute to a positive living environment.
  • Conduct regular inspections of communal areas and apartments to maintain high standards.
  • Develop and implement strategies to enhance resident satisfaction and engagement.
  • Collaborate with the property management team to resolve resident issues and concerns.
  • Provide administrative support to the property management team as needed.
Requirements:
  • Strong customer service experience and previous lettings experience.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Positive, can-do attitude and a passion for delivering exceptional resident services.

One Property Recruitment is a leading recruitment agency specializing in property and construction recruitment. We are committed to providing exceptional service to our clients and candidates.