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Resident Operations Manager
2 months ago
This is an exciting opportunity to make a real difference in the lives of our tenants and residents. As a key member of our team, you will play a vital role in ensuring their needs are met and their voices are heard.
Key Responsibilities- Provide Exceptional Support: Deliver high-quality support to tenants and residents, addressing their queries and concerns in a professional and timely manner.
- Manage Complaints: Effectively manage complaints from start to finish, ensuring they are resolved efficiently and to the satisfaction of all parties.
- Collaborate with the Team: Work closely with our Estate Managers and other colleagues to ensure the smooth running of the department and the delivery of excellent customer service.
- Develop Your Skills: Take advantage of comprehensive training and development opportunities to enhance your skills and knowledge in property management.
- Contribute to a Positive Community: Play a key role in fostering a positive and harmonious living environment, promoting strong community ties and improving the overall quality of life for our tenants and residents.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with tenants, residents, and colleagues.
- Property Management Knowledge: A good understanding of property management principles and practices, with a willingness to learn and develop your skills further.
- Technical Skills: Proficiency in QUBE computer system and Microsoft Office applications, with the ability to learn new systems and technologies quickly.
Daniel Owen Ltd is a dynamic and forward-thinking company that is committed to providing excellent customer service and making a positive impact on the communities we serve. We offer a supportive and collaborative work environment, with opportunities for professional development and growth.
