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Administrative Support Assistant

2 months ago


StratforduponAvon, Warwickshire, United Kingdom Ampa - Legal & Professional Services Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Building Assistant. As a key member of our Business Operations Group, you will play a vital role in ensuring the smooth operation of our office facilities.

Key Responsibilities
  • Meet and greet visitors and colleagues, creating a positive first impression
  • Liaise with the building reception team as needed
  • Ensure meeting rooms, reception areas, and collaboration spaces are presentable throughout the day and evening
  • Assist with the movement and organization of office equipment and meeting room furniture as required
  • Follow procedures to maintain coffee machines, including daily stock-ups and weekly deep cleaning
  • Set up and clear down meeting rooms, including furniture layout changes and additional equipment
  • Ensure meeting rooms and office resource areas are stocked with the correct stationery
  • Answer phone calls in a timely manner using a hands-free headset
  • Manage meeting room and car park bookings within the relevant app, responding within our SLA times
  • Liaise with clients regarding bookings and requirements
  • Report any equipment or furniture issues to the relevant team
  • Assist with implementing our environmental policy and maintaining recycling areas
  • Ensure good housekeeping is maintained throughout the office, including stocked and tidy kitchens
  • Verify the accuracy and completeness of documents, including editing and enhancing as needed
  • Transfer data to and from removable media, cloud-based solutions, and document management systems
  • Send outgoing mail and inter-office mail using PPI, DMO, or a franking machine
  • Distribute incoming and inter-office mail, ensuring items are logged in and signed for
  • Hand-deliver and collect items as requested, including filing documents at court
  • Retrieve and send files to and from offsite storage providers, conducting office file audits as needed
  • Ensure all information displayed in the office is up-to-date and relevant
  • Assist with supervising external contractors and building management team as required
  • Perform facilities-related activities, including fire warden and first aid duties
  • Update notice boards with relevant information
  • Perform ad-hoc duties as requested by your line manager
  • Be flexible and willing to travel to other locations to cover duties during sickness or holiday
Requirements
  • Excellent IT skills and ability to use Microsoft Office products and other systems supporting efficient operations
  • Professional presentation of self and ability to embody the values of our brand
About Us

We are a forward-thinking organization that values flexibility and work-life balance. Our hubs are located across the UK, and we offer a blended approach to working. We are committed to creating an inclusive and diverse work environment, where everyone is treated equally and with respect.