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Administrative Support Assistant
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Building Assistant. As a key member of our Business Operations Group, you will play a vital role in ensuring the smooth operation of our office facilities.
Key Responsibilities- Meet and greet visitors and colleagues, creating a positive first impression
- Liaise with the building reception team as needed
- Ensure meeting rooms, reception areas, and collaboration spaces are presentable throughout the day and evening
- Assist with the movement and organization of office equipment and meeting room furniture as required
- Follow procedures to maintain coffee machines, including daily stock-ups and weekly deep cleaning
- Set up and clear down meeting rooms, including furniture layout changes and additional equipment
- Ensure meeting rooms and office resource areas are stocked with the correct stationery
- Answer phone calls in a timely manner using a hands-free headset
- Manage meeting room and car park bookings within the relevant app, responding within our SLA times
- Liaise with clients regarding bookings and requirements
- Report any equipment or furniture issues to the relevant team
- Assist with implementing our environmental policy and maintaining recycling areas
- Ensure good housekeeping is maintained throughout the office, including stocked and tidy kitchens
- Verify the accuracy and completeness of documents, including editing and enhancing as needed
- Transfer data to and from removable media, cloud-based solutions, and document management systems
- Send outgoing mail and inter-office mail using PPI, DMO, or a franking machine
- Distribute incoming and inter-office mail, ensuring items are logged in and signed for
- Hand-deliver and collect items as requested, including filing documents at court
- Retrieve and send files to and from offsite storage providers, conducting office file audits as needed
- Ensure all information displayed in the office is up-to-date and relevant
- Assist with supervising external contractors and building management team as required
- Perform facilities-related activities, including fire warden and first aid duties
- Update notice boards with relevant information
- Perform ad-hoc duties as requested by your line manager
- Be flexible and willing to travel to other locations to cover duties during sickness or holiday
- Excellent IT skills and ability to use Microsoft Office products and other systems supporting efficient operations
- Professional presentation of self and ability to embody the values of our brand
We are a forward-thinking organization that values flexibility and work-life balance. Our hubs are located across the UK, and we offer a blended approach to working. We are committed to creating an inclusive and diverse work environment, where everyone is treated equally and with respect.