Claims Handler
6 days ago
Claims Handler
We are seeking a skilled Claims Handler to join our team at Aon. As a Claims Handler, you will be responsible for analysing and evaluating new and existing claims in line with required SLA's.
Key Responsibilities
- Analyse and evaluate new and existing claims in line with required SLA's
- Respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person
- Accurately assess and maintain appropriate reserves on claims
- Comply with claims systems and procedures
- Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority
- Update and maintain accurate information and data throughout the life cycle of the claim
- Represent AUM (AON Underwriting management) Claims in meetings with underwriters, insurers and clients as may be required
Requirements
- Competent in Microsoft Office and primarily Excel and Word
- ACII or Part Qualified/A level education or equivalent an advantage
- Experienced and knowledgeable claims technician with Personal Accident & Travel, Liability, Property or equivalent claims experience an advantage but not obligatory as training will be provided
- Lloyds and London Market knowledge including CLASS and ECF an advantage
- Excellent communications and organisational skills. Sound negotiator
- Strong interpersonal, communication and presentation skills, reliable and enthusiastic
About Aon
Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. At Aon, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
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