Complaints Handler

7 months ago

Redhill, United Kingdom MADE Employment Full time

Do you have a background managing complaints from customers? Do you like helping different people? Do you want the flexibility of hybrid working? If so, then this is the job for you

Our client are one of the largest insurance companies in Europe and are looking for complaints handlers to join their team

**Benefits**

**Hybrid working (2 days a week in the office)**
**Discounts for local shops and restaurants**
**Cycle to work scheme**
**Pension**
**Life assurance**
**Full training**
**Insurance cover**
**Pension**
**Much more**

This role will see you providing world class customer service to customers who have escalated complaints with regards to their home and motor insurance claims. This kind of role will see you using your customer service and administration skills as you'll be speaking with customers on the phone and then following up in writing so your communication and written English needs to be strong.

Contract length: 6 months

**Salary**: £23,000.00-£27,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Redhill, RH1 1PR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: MADE8299

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