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Customer Service Expert
2 months ago
About The Jetty Restaurant
We are a prestigious restaurant located in a luxurious hotel, offering an exceptional dining experience to our guests. Our team is dedicated to providing outstanding service and creating a warm and welcoming atmosphere for all our visitors.
The Role
We are seeking a skilled and experienced Waiter/Waitress to join our team. As a Waiter/Waitress, you will be responsible for providing exceptional customer service, taking orders, serving food and drinks, and ensuring that our guests have a memorable dining experience.
Key Responsibilities
- Provide outstanding customer service, ensuring that all guests feel welcome and valued
- Take orders and serve food and drinks in a timely and efficient manner
- Ensure that all tables are clean and tidy, and that the restaurant is presented in a clean and welcoming manner
- Work effectively as part of a team to ensure that all guests receive a high level of service
- Participate in ongoing training and development to improve skills and knowledge
What We Offer
We offer a competitive salary, excellent progression opportunities, and a range of benefits, including:
- Competitive hourly rate of £15-£18 per hour
- Opportunities for career progression and professional development
- Free meals while on duty
- Discounts on hotel stays and food and beverage across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform
Requirements
To be successful in this role, you will need:
- Previous experience in a quality food and beverage outlet
- Excellent interpersonal communication skills
- A passion for customer service excellence
- Ability to work effectively as part of a team
How to Apply
If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, please submit your application, including your full and up-to-date CV.
