Product Support Team Lead

3 weeks ago


York, York City, United Kingdom Talent Limited Full time
Job Description
As a Product Support Team Lead, you will manage and develop the Product Support Team, consisting of Sales and Applications Engineers. Your goal is to deliver exceptional technical service. The team is based in York.

The salary for this role is £55,000 - £65,000 per annum.

Talent Limited is looking for a candidate with passion for optics and customer support. You will be responsible for leading the team to ensure timely delivery of services.

  • Manage and develop the Product Support Team to achieve high performance standards;
  • Liaise with cross-functional teams to identify areas for improvement;
  • Develop and implement strategies to improve customer satisfaction;
  • Analyse sales data to inform business decisions;


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