Head of Maintenance Lead

4 weeks ago

Nottingham, United Kingdom Maxwell Stephens Recruitment Full time
About the Role

The Head of Maintenance will be responsible for the effective delivery of all planned and reactive maintenance and services across the university estate. This includes leading a 60 strong internal Direct Labour Organisation (DLO) and managing a large and diverse external contractor supply chain with an annual spend in excess of £8m.

Main Responsibilities

The Head of Maintenance will focus on creating effective maintenance plans in collaboration with the Director of Estates Operations and the Associate Director of Asset Management. This involves a balance between in-house and external services, with an emphasis on implementing a proactive Planned Preventative Maintenance (PPM) approach to minimize downtime and reduce costs. In addition regular reviews and proposals for workforce adjustments will be required to support the growing estate.

The role will also involve building a high-performing Direct Labour Organisation (DLO) team by setting objectives, conducting appraisals, and ensuring staff welfare. This will involve recruitment, training, performance monitoring, and maintaining adherence to HR policies, as well as effective communication with stakeholders, including Trade Unions to ensure smooth operations and compliance with university standards.

Overall, the Head of Maintenance will be responsible for ensuring that all maintenance services are delivered in a safe, compliant and efficient manner against a suite of robust Service Level Agreements and KPIs aligned to the needs of our diverse range of stakeholders.

Person Specification

The ideal candidate will have extensive experience in delivering maintenance and small works to industry standards, managing large operational teams across diverse building portfolios. They should have expertise in statutory compliance, safety regulations, and the auditing of maintenance and compliance data. With a background in staff leadership, development, and line management in senior roles, the ideal candidate will be skilled in planning, scheduling, and prioritizing maintenance activities using CAFM platforms.

An advanced technical knowledge of mechanical and electrical systems is required, complemented by a proven ability to manage and motivate large teams, handle complex customer-focused environments, and meet SLA and KPI targets. Ideally you will have experience in higher education or research-focused sectors.

Qualifications

A HND qualification or equivalent in a maintenance or construction related subject is required, as is relevant professional health & Safety qualifications (e.g. IOSH, NEBOSH). Membership of an appropriate professional body is also desirable. Authorising Person/Authorising Engineer qualifications is also desirable.

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