Head of Infrastructure Lead

4 weeks ago

Nottingham, Nottingham, United Kingdom MHR Full time

About MHR

MHR is a leading provider of HR, payroll, finance, and integration solutions software and services. Our company values include sustainability, trust, collaboration, and innovation, which drive our growth and success.

Job Summary

We are seeking an experienced Head of Infrastructure to join our enterprise IT function. As a key member of our team, you will be responsible for overseeing and maintaining our data centres, managing network infrastructure, and ensuring seamless, secure internal and external connectivity for our employees and customers.

Key Responsibilities

  • Lead a small team of IT technical specialists to design, configure, and manage network infrastructure, including firewalls, switches, load balancers, storage, and computing systems.
  • Contribute to the management of physical and virtual servers, ensuring their availability and security according to service level agreements and business needs.
  • Deploy, configure, and maintain security and monitoring tools, such as NDR, web proxies, and firewall policy management.
  • Define and manage changes to the existing IT infrastructure, as well as design and implement new infrastructure, ensuring minimal disruption to business operations.
  • Provide support for incident management to swiftly restore business operations, which may involve working outside standard hours when necessary.
  • Manage the datacentre estate alongside the Head of Internal IT and Head of Cloud Services, ensuring continuity of power, cooling, and monitoring.
  • Oversee the delivery of major IT infrastructure projects.
  • Manage third-party service providers, ensuring they meet contractual service levels.
  • Work with the IT Director to manage the budget for IT infrastructure expenditure.

About You

  • You will have experience leading and managing IT and technical teams to perform to their best potential, including coaching, training, and development.
  • You are someone who has in-depth experience of delivering infrastructure services and who is also able to communicate and promote these services to stakeholders for the purposes of business enablement and improvement.
  • You are keen to make a difference and care about what you do.

Key Skills and Experience

  • Network Configuration & Management
  • Servers and Virtualization
  • Enterprise Storage
  • Incident Management
  • IT Project Management
  • Financial and Capacity Planning - ensuring proper resource allocation
  • Budget Planning & Reporting
  • Supplier and Vendor Management
  • Security Systems - maintaining security principles and procedures
  • Strategic & Tactical Planning

Benefits

We offer a range of benefits to support your personal and professional development, including access to internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs. You will also have access to a GP through SmartHealth, confidential mental health support, and paid sick leave. Additionally, you can purchase or sell additional holiday days, enjoy discounts and cashback on leisure, travel, technology, fashion, gym memberships, and food, and participate in our monthly employee recognition program and departmental awards.

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