Customer Service Team Member
3 days ago
We are a dynamic and innovative team at Staybridge Suites Liverpool, dedicated to delivering exceptional customer service and creating memorable experiences for our guests. As a Receptionist/GSR, you will play a vital role in helping us achieve this goal.
Key Responsibilities:
- To provide a warm welcome to guests upon arrival and ensure their needs are met throughout their stay
- To handle all aspects of check-in and check-out procedures efficiently and effectively
- To process payments and manage room assignments in accordance with hotel policies
- To maintain accurate records of guest information and communicate effectively with other departments as required
Requirements:
- Excellent communication and interpersonal skills
- Able to work well under pressure in a fast-paced environment
- Previous experience in a similar role or industry preferred
Our Benefits:
- A competitive salary of approximately £24,000 per annum
- The opportunity to work for a leading hospitality brand with a strong reputation for excellence
- Ongoing training and development opportunities to enhance your skills and career prospects
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Customer Service Team Member
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Customer Service Senior Advisor
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Retail Team Member
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Team Member Role
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