Customer Service Team Member

3 days ago


Liverpool, Liverpool, United Kingdom Staybridge Suites Liverpool Full time
About Our Team

We are a dynamic and innovative team at Staybridge Suites Liverpool, dedicated to delivering exceptional customer service and creating memorable experiences for our guests. As a Receptionist/GSR, you will play a vital role in helping us achieve this goal.

Key Responsibilities:

  • To provide a warm welcome to guests upon arrival and ensure their needs are met throughout their stay
  • To handle all aspects of check-in and check-out procedures efficiently and effectively
  • To process payments and manage room assignments in accordance with hotel policies
  • To maintain accurate records of guest information and communicate effectively with other departments as required

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work well under pressure in a fast-paced environment
  • Previous experience in a similar role or industry preferred

Our Benefits:

  • A competitive salary of approximately £24,000 per annum
  • The opportunity to work for a leading hospitality brand with a strong reputation for excellence
  • Ongoing training and development opportunities to enhance your skills and career prospects


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