Medical Secretary

2 months ago


Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at Liverpool University Hospitals NHS Foundation Trust. As a Medical Secretary, you will provide administrative support to our medical department, ensuring the smooth operation of our clinical services.

Key Responsibilities
  • Provide day-to-day administrative support to our medical team, including managing diaries, arranging appointments, and preparing correspondence.
  • Manage and maintain accurate records of patient referrals, including tracking and updating patient information on our Patient Administration System (PAS).
  • Coordinate with our clinical teams to ensure timely and effective communication with patients, consultants, and other healthcare professionals.
  • Prepare and type clinical correspondence, including letters and reports, to ensure accurate and timely communication with patients and healthcare professionals.
  • Provide exceptional customer service to patients, consultants, and other stakeholders, responding to queries and concerns in a professional and courteous manner.
  • Work collaboratively with our team to ensure the efficient operation of our clinical services, including maintaining accurate records, managing workload, and prioritizing tasks.
Requirements
  • GCSE/O Level standard or equivalent in English and Mathematics.
  • Typing/Word processing Level 3 or equivalent.
  • Audio typing Skills Level 3.
  • Knowledge of medical terminology.
  • Secretarial Qualification or equivalent experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, consultants, and other healthcare professionals.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Ability to work independently and as part of a team, with a flexible approach to workload and priorities.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within our organization. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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