Head of Fraud Prevention Strategy

3 hours ago


London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

About the Business

LexisNexis Risk Solutions is a leading provider of risk assessment and management solutions. Our Business Services vertical offers a range of solutions to help businesses drive revenue growth, maximize operational efficiency, and improve customer experience.

About the Role

As the Head of Engagement Management, you will lead a team of Engagement Managers who support customers in optimizing their fraud strategies. This involves maximizing the value from LexisNexis Risk Solutions' fraud prevention product portfolio.

Key Responsibilities

  • Support Engagement Managers in delivering fraud strategies that maximize value from LexisNexis Risk Solutions' products
  • Coach and develop Engagement Managers, including defining career development plans and holding regular performance reviews
  • Drive key account growth by supporting the team in defining and executing account roadmaps
  • Build and manage relationships with key stakeholders across the customer base, including leading industry advisory boards and knowledge sharing sessions
  • Collaborate with customers to identify and address strategic issues, operational requirements, and regulatory needs
  • Identify and develop new opportunities by having a deep understanding of the core product, services, and fraud landscape
  • Oversee the scoping, prioritization, and delivery of customer account deliverables

Requirements

  • Previous experience as a fraud manager or equivalent in the financial services industry
  • Experience with fraud prevention strategies utilizing industry-leading applications

About LexisNexis Risk Solutions

We are a team of experts dedicated to helping businesses solve complex problems in the areas of Anti-Money Laundering, Identity Authentication, Fraud, and Credit Risk mitigation. Our solutions help customers drive revenue growth, maximize operational efficiency, and improve customer experience.



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