Business Support Officer

3 weeks ago

Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

About the Role

We are seeking an enthusiastic and dedicated Business Support Officer to join our team at Midlands Partnership NHS Foundation Trust. As a key member of our team, you will provide essential support to our operational manager and leads, ensuring the smooth operation of our Out of Hours Service.

Key Responsibilities

  • Provide a central point of contact to respond to and resolve queries on behalf of the General Manager and Operational Managers/Leads.
  • Plan and manage monthly rotas for clinical staff, ensuring appropriate bank cover is obtained where required.
  • Attend internal and external meetings, taking minutes and distributing using appropriate systems.
  • Process staff change forms, data amendment forms, termination forms, and general HR information.
  • Liaise with Corporate/Support Services to obtain data and performance reports, activity reports, workforce and training data, and financial information.

About Us

By joining Midlands Partnership NHS Foundation Trust, you will be part of a diverse and inclusive organisation that values its employees. We offer a range of benefits, including career development opportunities, an excellent NHS Pension scheme, generous maternity, paternity, and adoption leave, and options for flexible working.

Requirements

  • NVQ Level 3 Business Administration (or equivalent level of experience or education).
  • Significant experience in administration duties, including call handling and customer service.

What We Offer

We are proud to offer a range of benefits to our employees, including:

  • Support for career development and progression.
  • Excellent NHS Pension scheme.
  • Generous maternity, paternity, and adoption leave.
  • Options for flexible working.
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave.
  • Extensive Health and Wellbeing support and resources.
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate.
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI, and pension deductions are calculated, mileage paid at business rates.
  • Salary sacrifice bikes up to £2k.
  • Free car parking at all trust sites.
  • Free flu vaccinations every year.
  • Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250 (if the criteria is met).

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