Business Support Officer

6 days ago

Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

About the Role

We are seeking an enthusiastic and dedicated Business Support Officer to join our team at Midlands Partnership NHS Foundation Trust. As a key member of our team, you will provide essential support to our operational manager and leads, ensuring the smooth operation of our Out of Hours Service.

Key Responsibilities

  • Provide a central point of contact to respond to/resolve any queries on behalf of General Manager and Operational Managers/Leads where appropriate in relation to all outcome measures.
  • Plan monthly rotas for clinical staff and ensure appropriate bank cover is obtained where required and delegate administration tasks to health care support workers to facilitate efficiencies in clinical care delivery.
  • Attend internal and external meetings relevant to post, taking minutes and distributing using appropriate systems, arranging a variety of meetings and sourcing agenda items, as directed by the Operational Managers and Leads.
  • Process staff change forms and relevant letters; data amendment forms; termination forms and general HR information.
  • Liaise with Corporate / Support Services to obtain data / performance reports activity reports, workforce and training data, financial information.

About Us

By joining Midlands Partnership NHS Foundation Trust, you will be helping your communities and in return for this, we will support you by;

  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

Person Specification

Qualifications

Essential

  • NVQ Level 3 Business Administration (or equivalent level of experience or education)

Desirable

  • BTEC Diploma in Business Administration (Level 1)

Experience

Essential

  • Significant experience in administration duties, including call handling and customer service

Desirable

  • Experience in the NHS

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