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Business Support Officer
2 months ago
About the Role
We are seeking an enthusiastic and dedicated Business Support Officer to join our team at Midlands Partnership NHS Foundation Trust. As a key member of our team, you will play a vital role in providing essential support to our operational manager and leads.
Key Responsibilities
- Provide administrative support to the operational manager and leads, including call handling and customer service.
- Manage and maintain monthly team rotas, planning and referral process standards through regular monitoring.
- Provide data analysis and monthly reporting to support business decisions.
- Liaise with Corporate / Support Services to obtain data / performance reports, activity reports, workforce and training data, financial information.
- Support and participate in the monthly P&Q Meeting and team meetings, providing updates on the Out of Hours Service.
About Us
By joining Midlands Partnership NHS Foundation Trust, you will be part of a diverse and inclusive organisation that values its employees. We offer a range of benefits, including career development opportunities, excellent NHS Pension scheme, generous maternity, paternity and adoption leave, options for flexible working, and extensive Health and Wellbeing support and resources.
Requirements
- NVQ Level 3 Business Administration (or equivalent level of experience or education).
- Significant experience in administration duties, including call handling and customer service.
What We Offer
We are proud to offer a range of benefits to our employees, including:
- Supporting your career development and progression.
- Excellent NHS Pension scheme.
- Generous maternity, paternity and adoption leave.
- Options for flexible working.
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave.
- Extensive Health and Wellbeing support and resources.
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate.
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates.
- Salary sacrifice bikes up to £2k.
- Free car parking at all trust sites.
- Free flu vaccinations every year.
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met).
