Care Coordinator Specialist

5 days ago


Bury St, Suffolk, United Kingdom HOSPICE UK Full time
Care Coordinator Specialist

We are seeking a highly skilled Care Coordinator Specialist to join our team at HOSPICE UK. This is an exciting opportunity to maximise income by delivering high-quality donation processing, supporter care, and donor journeys.

The successful candidate will lead the development, planning, and delivery of a sustainable outsourced lottery programme that delivers against income and ROI targets. They will also oversee the management and continuous optimisation of the CRM System (Donorflex).

As a Care Coordinator Specialist, you will have significant experience in customer service, ideally within a not-for-profit or commercial setting. You will be responsible for leading the development of a sustainable outsourced lottery programme and overseeing the management of the CRM System.

About the Role
  • Estimated Salary: £35,000 - £40,000 per annum
  • Location: HOSPICE UK
  • Job Type: Full-time
Benefits
  • 25 days holiday increasing to 29 with length of service (pro-rata if part-time)
  • Enhanced Occupational sick pay scheme
  • Company pension scheme or continuation of current NHS pension plan (subject to criteria)
  • Access to Blue Light Card scheme with a range of discounts
  • Free onsite parking
  • Excellent training and development opportunities
  • Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
  • Opportunities to attend staff social events arranged by our social committee
  • Provision of home-made meals available for staff in our onsite bistro

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