Customer Experience Manager
3 weeks ago
Job Summary: We are seeking a skilled Customer Experience Manager - Events to lead the development and execution of customer events that exceed our customers' expectations. This is an excellent opportunity to play a key role in shaping and delivering impactful customer experiences.
Responsibilities:
- Develop and implement event strategies that align with business objectives
- Work closely with the Hays retail branch network to plan and deliver successful events
- Research and identify new event opportunities that meet customer needs
- Manage event budgets and negotiate contracts to achieve cost efficiency
- Collaborate with cross-functional teams to create engaging email marketing campaigns
Requirements: To succeed in this role, you will need strong organisational and commercial skills, a passion for delivering exceptional customer experiences, and the ability to work collaboratively as part of a dynamic team. A genuine interest in travel and a competitive salary of £40,000 - £50,000 per annum, depending on experience, plus a range of benefits, make this an exciting opportunity to join our team.
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Customer Experience Manager
4 weeks ago
Sunderland, Sunderland, United Kingdom Hays Travel Ltd Full timeWe are looking for a skilled Customer Experience Manager to lead our event planning efforts at Hays Travel Ltd. The ideal candidate will have a genuine interest in travel and the ability to work collaboratively as part of a passionate team.This role involves developing and managing event budgets to ensure delivery within financial parameters while maximising...
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Customer Experience Advocate
4 weeks ago
Sunderland, Sunderland, United Kingdom EE Full timeAbout the JobWe're seeking a Customer Experience Advocate to join our team in Sunderland. In this role, you'll be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.You'll need to be confident in your ability to build relationships, enjoy asking questions and getting to know people, and...
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Customer Experience Ambassador
1 month ago
Sunderland, Sunderland, United Kingdom Grosvenor Casinos Limited Full timeJob Title: Customer Experience AmbassadorGrosvenor Casinos Limited is seeking a skilled Customer Experience Ambassador to enhance the overall gaming experience for our customers.About UsAt Grosvenor Casinos Limited, we pride ourselves on providing a world-class gaming experience that exceeds our customers' expectations. We believe in creating a friendly and...
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Customer Experience Ambassador
4 weeks ago
Sunderland, Sunderland, United Kingdom Proper Pubs - Stonegate Group Full timeAbout the Role:We are seeking an experienced customer service professional to join our team at Proper Pubs, one of the UK's leading operators of pubs, bars, and late-night venues.Main Responsibilities:To deliver exceptional customer service, ensuring that every guest feels welcome and valued.To prepare and serve high-quality food and drink to our guests.To...
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Customer Experience Advisor
4 weeks ago
Sunderland, Sunderland, United Kingdom CV-Library Full timeWe are recruiting for experienced professionals to work as Customer Service Representatives in Sunderland. As a key member of our team, you will be the first point of contact for customers, resolving queries and providing excellent customer experiences.With a competitive annual salary of £24,808, inclusive of a shift allowance, this is an exciting...
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Customer Experience Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom EE Full timeAbout the RoleWe are seeking a confident and enthusiastic individual to join our Sales Team in Sunderland as a Customer Experience Representative. As a key member of our team, you will be responsible for enhancing the digital lives of our customers by discussing and recommending the right products and services over the phone.The ideal candidate will have...
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Customer Experience Specialist
3 weeks ago
Sunderland, Sunderland, United Kingdom EE Full timeJob DescriptionWe're seeking a Customer Experience Specialist to join our Sales Team in Sunderland. As a Sales Advisor, you'll be responsible for delivering exceptional customer service, resolving issues, and providing tailored solutions to meet customers' needs.Using your excellent communication skills, you'll build strong relationships with customers over...
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Customer Experience Advocate
3 weeks ago
Sunderland, Sunderland, United Kingdom EE Full timeAbout the RoleThis Customer Experience Advocate position is an exciting opportunity to work with customers over the phone, discussing how we can enhance their digital lives and recommend suitable products and services.You will be working as part of a supportive team, where flexibility is valued, and opportunities for career growth are available. Our company...
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Customer Experience Specialist
1 month ago
Sunderland, Sunderland, United Kingdom EE Full timeJob DescriptionThis role involves talking to customers about how we can improve their digital experience and discuss the appropriate products for them.We don't do 'hard sales'. The goal is to have open and honest conversations with customers to find the best solutions for their needs.
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Customer Experience Ambassador
4 weeks ago
Sunderland, Sunderland, United Kingdom EE Full timeWhat We OfferAs a Sales Agent with EE, you'll have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You'll be supported in your career development, with training and opportunities to progress into leadership roles.Our team culture is friendly and collaborative, with a focus on delivering exceptional...
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Exceptional Customer Experience Advisor
7 days ago
Sunderland, Sunderland, United Kingdom Barclays Bank Plc Full timeJob SummaryWe are seeking an Exceptional Customer Experience Advisor to join our team at Barclays Bank Plc.This role involves providing exceptional customer service while resolving more complex customer needs and requests.As a key member of our customer care team, you will be responsible for collaborating with internal teams to identify areas for improvement...
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Video Customer Experience Specialist
1 week ago
Sunderland, Sunderland, United Kingdom Barclays Bank Plc Full timeJob Overview:We are seeking a talented Video Customer Experience Specialist to join our team. As a key member of the team, you will be responsible for delivering high-quality customer service while resolving more complex customer needs and requests.Key Responsibilities:Execution of customer service requirements to resolve more complex, specific customer...
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Senior Advisor
7 days ago
Sunderland, Sunderland, United Kingdom Barclays Bank Plc Full timeAbout the RoleThis is an exciting opportunity to join our Video team as a Senior Customer Service Advisor at Barclays Bank Plc. The successful candidate will be responsible for providing exceptional customer service while resolving more complex customer needs/requests.The ideal candidate will have experience within a customer-facing role and be able to...
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Fluent German Customer Experience Representative
4 weeks ago
Sunderland, Sunderland, United Kingdom Euro London Appointments Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Order Processing: Managing and processing customer orders efficiently.Logistics & Tracking: Providing accurate updates on order status and shipping.Customer Support: Answering phone calls and handling email enquiries in German.Problem Resolution: Investigating and resolving customer issues...
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Customer Liaison Manager
4 weeks ago
Sunderland, Sunderland, United Kingdom WeBuyAnyCar Full timeAbout This OpportunityWe are seeking a highly motivated Sales Executive to join our team at WeBuyAnyCar, where you will play a key role in driving sales growth, delivering exceptional customer service, and contributing to the company's success.Responsibilities:Purchase cars efficiently and manage branch operations to drive business growth.Provide outstanding...
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Front of House Team Member
4 weeks ago
Sunderland, Sunderland, United Kingdom Proper Pubs - Stonegate Group Full timeAbout Us:We're a traditional local pub in the heart of Fulwell, famous for great value food, drinks, and sports offerings.We cater for every occasion, with our quality range of ales, gins, and Sunday carvery making us a firm favourite with customers.Our welcoming environment is perfect for people who enjoy live sport, a proper pint, or delicious pub food and...
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Head of Venue Experience
7 days ago
Sunderland, Sunderland, United Kingdom My Delhi Full timeMy Delhi: A Great Place to WorkWe're a fast-paced and dynamic company, committed to excellence in everything we do. Our teams are passionate about delivering outstanding results, and we're always looking for talented individuals to join us.About the RoleThis exciting opportunity has arisen for a General Manager to join our team, leading the daily operations...
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Customer Service Specialist
3 months ago
Sunderland, Sunderland, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Sunderland, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product selection.Operate...
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Gaming Experience Leader
1 month ago
Sunderland, Sunderland, United Kingdom Grosvenor Casinos Limited Full timeAbout Grosvenor Casinos Limited: We are on an exciting journey of growth, and this is an ideal time to join our team. Our venues sit at the heart of their communities, offering space for people to play, have fun, relax with friends, and enjoy food, drink, and entertainment. As a Casino Croupier, you will play a key role in delivering fantastic customer...
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Customer Service Specialist
4 months ago
Sunderland, Sunderland, United Kingdom beBee Professionals Full time £20,000 - £25,000Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Sunderland, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...