Customer Experience Specialist

3 days ago


Sunderland, Sunderland, United Kingdom EE Full time
Job Description

We're seeking a Customer Experience Specialist to join our Sales Team in Sunderland. As a Sales Advisor, you'll be responsible for delivering exceptional customer service, resolving issues, and providing tailored solutions to meet customers' needs.

Using your excellent communication skills, you'll build strong relationships with customers over the phone, listening to their concerns and providing effective solutions. We offer comprehensive training on our products and services, so you can feel confident in your ability to advise customers effectively.

The ideal candidate will have a strong passion for sales, a positive attitude, and excellent interpersonal skills. You'll also need to be flexible, as we understand that life can be unpredictable, and we want to support you in achieving a good work-life balance.

As a valued member of our team, you'll receive a competitive salary of £23,504, rising to £24,064 after 8 months, plus incentives and bonuses. You'll also benefit from a range of perks, including online GP access, paid carer's leave, and discounts on EE and BT products.



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