Client Services Coordinator

5 days ago


Nuneaton, Warwickshire, United Kingdom People Solutions Group Full time
About the Role

We are seeking a highly motivated and organized Recruitment Operations Coordinator to join our team at People Solutions Group. As a key member of our operations team, you will play a vital role in supporting our Account Managers and ensuring the smooth delivery of our recruitment services.

Key Responsibilities
  • Staff Engagement and Support: Develop and maintain strong relationships with our clients' staff, providing exceptional support and guidance to ensure their success.
  • Assessments and Inductions: Coordinate and deliver assessments and inductions for new hires, ensuring a seamless onboarding experience.
  • Attendance Management: Monitor and manage attendance, addressing any issues that may arise and implementing solutions to improve productivity.
  • Pool Development: Identify opportunities to develop and grow our existing pool of staff, enhancing their skills and knowledge to support on-site productivity.
  • Disciplinary Matters: Handle the escalation of disciplinary matters, ensuring fair and consistent treatment of all staff.
  • Data Collation: Assist the site Account Manager in collating data for review meetings, providing valuable insights to inform business decisions.
  • Relationship Building: Foster strong working relationships at all levels, both internally and externally, to drive business growth and success.
Requirements
  • Administration Skills: Possess strong administration skills, including proficiency in Microsoft packages such as Excel.
  • High-Pressure Environment: Be able to work effectively in a high-pressure environment, prioritizing tasks and managing multiple deadlines.
Desirable Skills
  • Recruitment Experience: Experience in recruitment, particularly in warehouse and industrial sectors, would be beneficial.
  • Team Leadership: Applications from candidates with experience in Team Leader/Supervisory/Management roles within a warehouse environment will also be considered.
Training and Development

We offer comprehensive training and development opportunities to ensure our team members have the skills and knowledge needed to succeed in their roles.



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