Hospitable Service Associate

4 weeks ago


London, Greater London, United Kingdom Firmdale Hotels Full time

We are seeking a skilled Waiter to become a valued member of our successful hospitality team at Firmdale Hotels. This exciting opportunity is perfect for someone who is passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment.


As a key member of our team, your primary responsibility will be to provide outstanding service to our guests by taking orders, making recommendations, serving food and beverages, processing payments, and addressing any requests in a timely and effective manner.


Benefits of Working with Us:



  • Competitive hourly rate
  • Discounts and perks platform
  • Wage Stream – an employee app to stream wages before payday
  • Paid overtime
  • Flexibility
  • No split shifts
  • Cycle to work scheme
  • Uniforms and meals provided
  • Uniforms dry cleaned
  • Discounted personal dry cleaning
  • Social events, wellbeing, and team activities
  • Award-winning training opportunities and career development
  • fully funded English lessons
  • One paid volunteering day per year
  • Firmdale experience and long service vouchers (afternoon tea, dinner for two, film tickets, and an overnight stay)

Requirements:



  • Experience in a similar role
  • Demonstrate excellent attention to detail
  • High standard of food knowledge
  • Passionate about food
  • Ability to lead and develop the team
  • Organisational and communication skills
  • Ability to work within a team

Why Choose Firmdale Hotels?


Firmdale Hotels is an international award-winning group consisting of 10 high-end luxury hotels and 8 bars and restaurants in London and New York.


We are proud to have received recognition from the hospitality industry for our teams' outstanding achievements. Some of our recent awards and accolades include:



  • Firmdale Hotels - Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality
  • Manager of the Year - Laura Sharpe, Cateys 2018
  • Hotel of the Year - Group - Cateys 2018

In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at the interview stage.



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