Professional Hospitality Associate

4 weeks ago


London, Greater London, United Kingdom Loveday & Co Enterprise Full time

About the Role:

Loveday & Co Enterprise is seeking an exceptional Hospitality Associate to join our team.

About Us:

We are a luxury care services provider in London, renowned for our outstanding care and world-class hospitality. Our mission is to enhance the lives of our members and their families, providing tailored, compassionate care in a culture of uncompromising excellence.

Key Responsibilities:

  • Meet and greet guests with a warm and friendly demeanor.
  • Support the kitchen team in delivering exceptional dining experiences.
  • Prepare mise-en-place and ensure all tableware is polished.
  • Set up tables according to our dining standards.
  • Follow service steps for each meal service.
  • Serve beverages and refreshments in the all-day dining area.
  • Ensure fridges and snack areas are always stocked.
  • Recognize regular visitors and interact warmly with families.
  • Maintain cleanliness in common areas and guest bathrooms.
  • Respond to queries and direct clients as required.
  • Answer incoming calls and redirect or take messages.
  • Receive deliveries and post, sorting and distributing as necessary.
  • Monitor guests via CCTV and door entry call system.
  • Ensure the reception area is tidy and clutter-free.
  • Adhere to all Health and Safety procedures.

What We Offer:

  • A competitive refer-a-friend cash bonus.
  • An annual cash bonus of up to £500 (discretionary).
  • Accredited training.
  • Sponsored apprenticeships.
  • A medical cash plan.
  • Perkbox, a discounts platform.
  • Free staff meals on duty.
  • Annual staff parties (Summer and Christmas).

Eligibility:

In line with the Asylum & Immigration Act 1996, applicants must either be eligible to live and work in the UK or obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.



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