Hotel Operations Manager

7 days ago

Kendal, Cumbria, United Kingdom Daish's Holidays Full time

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Daish's Holidays.

The successful candidate will be responsible for ensuring the smooth operation of our hotels, including managing staff, controlling costs, and maintaining high standards of customer service.

As a key member of our team, you will be responsible for:

  • Managing and motivating a dedicated team to deliver our core values of clean and comfortable accommodation, good food, great entertainment, and friendly service.
  • Adapting to changing circumstances and priorities, and being able to handle HR issues in line with company policy.
  • Leading from the front and being hands-on, with a 'can do' attitude.
  • Relating and managing procedures at the front end delivery into coordinated back of house processes, to ensure a smoother guest experience, and enhance our brand and revenue.
  • Assuming full responsibility for the running of the hotel, including close monitoring and controls on cost to ensure hitting P&L targets.

Daish's Holidays is a fast-growing family-run holiday operator with 12 stunning hotels across the UK and a fleet of own luxury coaches. We continue to grow at a rapid rate with many exciting opportunities on the horizon for our fantastic teams.

We are committed to providing a supportive and inclusive work environment, and offer a range of benefits to our employees, including continuous all year-round employment, a generous quarterly bonus, and a 'Take your family on a Daish's holiday scheme' for as little as £85 per holiday.

If you are a motivated and experienced professional with a passion for the holiday industry and customer service, we would love to hear from you.

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